ECSA Renovates CRM for better service

​​Dear Valued Stakeholder,

The Engineering Council of South Africa is currently working on digitising its processes to provide an improved service and experience on the platforms through the CRM Renovation Project.

The objective of the project is to provide:

• More efficient Registration Business Processes
• Enhanced Customer Experience and engagement
• Enhanced Data Integrity
• Integrated Systems to automate business processes and deliver enhanced business analytics
• Greater Mobility for staff to work from anywhere, anytime, anyhow